Protect yourself from loan fraud and scams. Learn how to identify and report suspicious activity.
Ask for your bank account password or internet banking credentials
Ask for your UPI PIN or OTP over phone calls or messages
Charge any upfront fee or processing fee before loan approval
Ask you to transfer money to a personal bank account
Guarantee 100% loan approval to anyone
Ask you to download any third-party app for loan processing
Fraudsters call pretending to be from PaisaWay or a bank, claiming your loan is approved and asking for a 'processing fee' or 'insurance premium' upfront.
Scam messages with links that look like PaisaWay or bank URLs, designed to steal your personal and financial information.
People claiming to be PaisaWay agents who ask for cash payments or personal documents at your doorstep.
Promises of guaranteed loans at 0% interest or without any documentation or credit check.
Only apply through official websites — paisaway.com is our only website
Never share OTP, UPI PIN, or passwords with anyone
Verify any caller by calling our official number: +91 870-8585828
Do not click on links in unsolicited SMS or WhatsApp messages
Check the lender's RBI registration before sharing documents
Be suspicious of guaranteed loan approvals — no genuine lender guarantees approval
If you've encountered suspicious activity, report it immediately
Email: fraud@paisaway.com
Call: +91 870-8585828
You can also file a complaint at the National Cyber Crime Portal cybercrime.gov.in
For immediate threats, contact your local police or dial 112
The Reserve Bank of India has issued guidelines to protect borrowers in digital lending. Key provisions include:
Lenders must disclose all fees and charges upfront
Your data can only be shared with your explicit consent
Loan amount must be disbursed directly to the borrower's bank account
Abusive recovery practices are strictly prohibited